Employee survey with bottleneck analysis
Find the bottleneck that’s holding your company back.
80 questions, answered anonymously in about 10 to 25 minutes. You see right away how your organization compares with your national norm – and which single factor is slowing everything else down.
- Anonymous – we don’t even ask for age or gender
- Benchmarked against a national norm updated every year
- Results as soon as the survey closes
Are you a consultant or coach?Start here
74Average
Organizations working with OQM
Dirk Kreuter UnternehmenRentschler LebensmittelmärkteBOHAI TRIMETMalteser
- years of experience
- 20+years of experience
- countries
- 70+countries
- analyses
- 60,000+analyses
- questions on 8 factors
- 80questions on 8 factors
Sound familiar?
You invest. And the same problems keep coming back.
New processes, training, consultants – and still little changes. It’s rarely a lack of effort. Usually the energy goes into the wrong place.
Good people leave
The real reasons never come up in the exit interview.
Strategy doesn’t land
It was agreed long ago. Day to day, the old ways continue.
Everyone has a different explanation
Each person on the leadership team has a favorite theory.
Surveyed, but nothing happened
The last survey produced a report – and frustration.
What’s on your mind?
Six reasons organizations come to us.
Staff turnover
- Common causes
- Leadership, strengths-based contribution, trust
OQM shows whether people leave because of leadership, their tasks or the way the team works together.
Strategy doesn’t land
- Common causes
- Inspiring vision, effective structures
You see whether the direction is unclear or your processes are getting in the way.
Conflict in the team
- Common causes
- Trusting relationships, shared values
You learn where trust is missing – without singling anyone out.
Growth has stalled
- Common causes
- Customer-focused service, vision, structures
OQM finds where performance is lost before you invest in more sales.
Surveys without follow-up
- Common causes
- No clear priority
Instead of 40 action areas you get one bottleneck, concrete measures and a follow-up measurement.
Psychosocial risks unassessed
- Common causes
- Stress and workload
OQM Health assesses psychological strain and shows where it comes from.
Why OQM is different
Your weakest factor sets the limit.
A barrel can only hold as much water as its shortest stave allows. Excellent processes help little if trust is missing in the team. OQM finds that shortest stave – your bottleneck.
Instead of a long list of action areas, you get one priority.
Stephan Wesely compared OQM to an ECG: not a quick listen with a stethoscope, but eight measuring points that show where the organism is strong and where it needs help.
What you see
- Turnover
- Conflict
- Falling revenue
What OQM measures
- Leadership
- Trust
- Vision
- Values
What OQM measures
Eight factors decide how much your organization can achieve.
Ten questions per factor. The adjective is the key: OQM doesn’t ask whether there is leadership, but whether it empowers.
- 01
Empowering leadership
Do your leaders enable people – or control them?
Sample question„My manager involves me in important decisions.“
- 02
Strengths-based contribution
Do people work where they are strongest?
Sample question„The tasks assigned to me match my abilities.“
- 03
Inspiring vision
Does everyone know where you are heading – and why?
Sample question„Our company’s vision provides clear direction.“
- 04
Effective structures
Do your processes make work easier – or slow it down?
Sample question„Tasks and responsibilities are well coordinated in my team.“
- 05
Shared values
Are your values lived – or just on the wall?
Sample question„My company’s values match my personal values.“
- 06
Integrated teams
Do your teams hold together when things get hard?
Sample question„In my team we actively support each other when needed.“
- 07
Customer-focused service
Is work shaped by what customers actually need?
Sample question„We keep the promises we make to our customers.“
- 08
Trusting relationships
Are conflicts resolved – or sat out?
Sample question„In this company, conflicts are resolved constructively.“
How it works
Three steps to your priority.
Intro call
We clarify what should be measured and which teams take part.
free of chargeAnonymous survey
Each team gets a QR code. The 80 questions are answered on a phone or computer.
10–25 minutes per personResults and action
Your profile is ready as soon as the survey closes. In a workshop you derive measures, and after 10 to 12 months you measure again.
a priority, not a report
- We don’t even ask for age or gender.
- Nothing damages trust more than a survey with no follow-up. That’s why OQM ends with action.
What you get
Not a report for the drawer.
You get a profile every level of leadership understands, and clear guidance for the next step.
OQM 80 profile
All eight factors benchmarked, bottleneck and strength highlighted, plus the ten highest and lowest-rated questions.
Comparison profiles
Teams, departments or two points in time side by side – often the most important view for leadership.
Action Guide
Prioritized measures for your lowest values instead of generic advice.
OQM Health
Optional: an assessment of psychological strain as an add-on profile.
Pricing
Transparent prices. No surprises.
Recommended prices, excluding VAT. We recommend working with a certified consultant; you can buy through them or directly from us.
One team of 25 people
€1,640Annual license €1,000 + OQM 80 profile €490 + Action Guide €150
Annual license
from €1,000per year, setup included| up to 50 participants | €1,000 |
| 51 to 200 participants | €1,250 |
| 201+ participants | €1,500 |
OQM 80 profile
€490per profile| 10+ profiles | €390 |
| Comparison profile | €490 |
| Comparison, 10+ profiles | €390 |
Add-on reports
from €150per report| Action Guide per profile | €150 |
| OQM Health incl. overall profile | €390 |
| OQM Health comparison | €180 |
Your consultant bills consulting and workshops separately.
In practice
What OQM reveals when everyone suspects something else.
- Assumption
- “Our sales team needs to get better.”
- OQM showed
- The pipeline was full, the close rate low. The problem came after the sale: customers were won but poorly supported, so referrals never came.
- Bottleneck
- Customer-focused service
- Assumption
- “We need a new org chart.”
- OQM showed
- Duplicated work and frustration had another cause: nobody knew the shared direction. Restructuring would have changed nothing.
- Bottleneck
- Inspiring vision
Voices from practice
„The OQM system convinces with practical, data-based organizational development. It creates an overall view, identifies potential and derives targeted measures.“
Lisa GöppertManaging director, German Dirk Kreuter companies„We are very satisfied with OQM’s support, which gave valuable insight into our surveys and supported our annual goals.“
Reiner RentschlerRentschler Lebensmittelmärkte„We have worked with OQM twice. The surveys showed the challenges in our departments and helped us put lasting measures in place.“
Sandra Thielecke-SiegmannBOHAI TRIMET
Why OQM
Often it isn’t about effort or commitment at all. We simply don’t know what actually works.Dr. Stephan Wesely (1968–2026)Co-founder of OQM International
OQM grew out of that question. The 80 questions were tested over years with every generation and across cultures. Each country has its own norm, updated every year – which is why your scores are comparable.
OQM Health
Assess psychological strain before it turns into sick days.
In many countries employers must assess work-related stress – in the UK, for example, it is a legal duty. OQM Health measures psychological strain and shows where it comes from and what you can do about it.
More about OQM Health- Add-on profile to the OQM survey
- Available in English and German
- Compare teams and points in time
Not ready to talk yet?
Get to know OQM first.
OQM Pulse
8 of the 80 questions for your team, with a short summary. Free, without national benchmark.
Try OQM PulseConsultants
Work with a consultant – or become one.
Find a consultant
Certified OQM consultants support you from survey to action – in Germany, Switzerland, the US and other countries. A directory with world map is coming; until then we connect you personally.
Get matched with a consultantBecome a consultant
You advise organizations? Give your clients numbers instead of assumptions.
- A normed diagnostic tool with national benchmarks
- Follow-up measurement makes impact visible – and creates follow-on engagements
- Your own OQM Pulse link; results arrive as leads in your account
- Community with calls, forum and training
FAQ
What organizations want to know before the first call.
What is OQM – and is it related to ISO quality management?
OQM stands for Organic Quality Management. It is an anonymous employee survey with 80 questions on eight factors, benchmarked against your national norm. It has nothing to do with ISO 9001.
How anonymous is the survey?
We don’t ask for names, age, gender or family status. Each team takes part via its own QR code.
How long does it take?
8 to 20 seconds per question, so about 10 to 25 minutes for all 80. The profile is ready as soon as the survey closes, and the workshop can follow soon after.
What does OQM cost?
The annual license starts at €1,000, an OQM 80 profile costs €490. One team with Action Guide comes to €1,640 excluding VAT. Consultants bill their work separately.
How is OQM different from Great Place to Work?
Great Place to Work measures satisfaction and awards an employer certification. OQM looks for the bottleneck limiting your performance and gives you a priority and measures.
Do I need a consultant?
We recommend one, because the workshop is where the results pay off most. You can also buy profiles directly from us.
Which languages are available?
The survey and profiles are available in German, English and Spanish. OQM Health and the Action Guide are available in German and English; Spanish is coming.
Is OQM also available for churches and nonprofits?
Yes. There are dedicated versions of the eight factors for churches, congregations and nonprofits. Get in touch.
Intro call
Find out where your organization is losing impact.
Tell us what’s going on. We’ll get back to you personally and use the intro call to see whether OQM is the right fit.
Your contacts
